Overall the experience has been extremely positive and I would definitely recommend Jamf, they are the best in the business. Sort of related is the support for legacy features/systems - it can be hard to tell what is relevant, such as when you type 'sudo jamf help' - there is a lot there that you'd never use. I struggle to explain concepts to employees that haven't taken the training, even when they've taken the Jamf 100. The learning curve is high - I would be struggling if I hadn't taken the Jamf training courses (200 and 300).

I don't have to worry about not being able to do something, including on the day new software is released. The completeness of features - just about anything you can do with an Apple device, you can do with Jamf. If it's made by Apple, we know we can handle it. It's also allowed flexibility when purchasing new devices for different purposes. It's allowed us to not worry (as much) about what device people choose to use for work. Our Macs were largely unmanaged before Jamf, and now we have a good handle on everything and are able to provide a level of support that was impossible before. Also, I wish there was an easier and less time-consuming way of standing this up, as well as some pre-built tools. Applications that were used to interact with the server are being retired, but not all at the same time, so there is a bit of confusion here. The company is constantly in a process of moving from their legacy Casper platform to the newer JamfPro platform, all while acquiring new components and rebranding them (JamfNow). The amount of work to deploy and make the product useful is a bit overwhelming. Cloud hosted is the way to go with any MDM, allowing devices to reach out to the server anywhere from the Internet.

Enrolling new devices is seamless when paired with Apple School Manager (education) or Apple Business Manager (enterprise) and the Device Enrollment Program (DEP). We're able to use JamfPro to conduct audits on logged on users and time frames whe necessary. The tool allows our users to be self-sufficient when it comes to application updates and installations because we are able to present a SelfService application with IT-approved and packaged software. It builds on the groundwork laid by Apple, but executes it in a much more useful manner. Jamf Pro allows my team to manage our fleet for macOS, iPadOS, and iOS devices effectively.

What is jamf pro software